Policies

Custom designs

Design plans are free. Each nail is hand-painted, so small variations are part of the charm. Complex designs may need a longer appointment, which I'll confirm with you before your booking. Character sets are hand-painted fan art for personal wear.

Touch-ups & fixes

Repairs are free within 5 days of your appointment, then $8 per nail. Please don't pick at it. Damage from picking or from using nails as tools isn't covered.

Booking, deposits & cancellations

A deposit secures your appointment and is applied to your total: $30 for most services, $50 for sets of $150 or more. Reschedule or cancel for free with 48 hours' notice; inside 48 hours or a no-show forfeits the deposit, and repeat no-shows require full prepayment. A $10 late fee applies after a 10-minute grace period, and the appointment is cancelled after 15 minutes. Please arrive with clean, product-free nails unless removal is booked. Prices are starting prices; your final price is quoted from your reference photos before your appointment.

Privacy

I collect only what's needed for your appointment: your contact details, notes and reference photos. Deposits are processed by Stripe — I never see or store your card. Your reference photos are kept private (only I can see them) and are automatically deleted after 12 months. Emails are sent through an email service (Postmark), texts only if you opt in (Twilio), and anything you type into the chat assistant may be processed by an AI provider, so please don't put sensitive details in the chat. I'll only share photos of your finished set if you've said yes. Use the contact form to have your data deleted.